This incident has been resolved. Since 14:18 UTC trading has resumed and all our systems are working as usual.
We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.Please contact Support with any further questions.
Resolved
This incident has been resolved. Since 14:18 UTC trading has resumed and all our systems are working as usual.
We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.Please contact Support with any further questions.
Monitoring
Today, from 13:58 UTC to 14:18 UTC, our trading engine was suspended. Orders were executed in cancel only mode.Since 14:18 UTC trading resumed and is operating BAU.
We will continue to monitor the issue and we remind our users that all funds have remained safe at all times.
If you have any additional questions, please contact Support.
Identified
We have identified an issue that is has suspended all trading on the exchange. Cancel only mode is active.We are working on implementing a fix and we aim to be back trading at 14:18 UTC.
We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Investigating
We have identified an issue that is suspending all trading on the exchange. Cancel only mode is active. We are working on implementing a fix and will publish updates as necessary.
We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
