All Systems Operational
Uptime over the past 90 days. View historical uptime.
BitMEX.com Operational
90 days ago
99.97 % uptime
Today
REST API Operational
90 days ago
99.96 % uptime
Today
WebSocket API Operational
90 days ago
99.97 % uptime
Today
Web Frontend Operational
90 days ago
99.99 % uptime
Today
Trading Engine Operational
90 days ago
99.95 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
100.0 % uptime
Today
Testnet Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
WebSocket API Operational
90 days ago
100.0 % uptime
Today
Web Frontend Operational
90 days ago
100.0 % uptime
Today
Trading Engine Operational
90 days ago
100.0 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
100.0 % uptime
Today
Miscellaneous Operational
90 days ago
100.0 % uptime
Today
Blog Operational
90 days ago
100.0 % uptime
Today
E-mails & Notifications delivery Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
Trading engine downtime
Resolved - The platform is up to full capacity as of 13:40 UTC. All secondary checks are complete and support agents are resolving tickets. Two withdrawal batches were done today, at 14:00 UTC and 15:00 UTC.

Teams are assembling a full post-mortem which will be shared publicly within the next few days.

Due to the downtime, the period between 12:00 and 13:40 UTC is being excluded for funding rate calculations on perpetual swaps.
May 19, 17:22 UTC
Update - We can confirm trading resumed at 13:40 UTC. Withdrawals will be processed at 14:00 and 15:00 UTC. A full review of the incident will be posted in due course. We know how much this impacts our customers, and we'd like to apologise to all those affected. If you have any further questions, please contact us via https://www.bitmex.com/app/support/contact.
May 19, 14:00 UTC
Monitoring - We’re bringing the BitMEX platform back online, initially via cancel only mode until 13:40 UTC, where no new orders can be placed. All funds are safe, withdrawals will be delayed until after the outage has been resolved, likely 15:00 UTC. No liquidations have occurred during the downtime
May 19, 13:29 UTC
Update - We are continuing to investigate this issue.
May 19, 12:28 UTC
Investigating - The Trading Engine is currently offline. We're working to bring it back online as soon as possible. Further updates to follow shortly.

We apologise for any inconvenience this may be causing. We are looking into the cause of this issue, and will be sharing an update as soon as possible. If you have any further questions, please contact us via https://www.bitmex.com/app/support/contact.
May 19, 12:13 UTC
May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020
[Production] Database system update
Completed - The scheduled system update has successfully concluded. The BitMEX platform is now back to full functionality, and no trading activity was affected during this period. We thank you for your patience.
May 14, 23:02 UTC
In progress - The scheduled maintenance has now started. We will keep you updated as soon as the website has resumed full operations.

Please feel free to contact Support with any concerns you may have about the scheduled update. You may reach us via our contact form: https://www.bitmex.com/app/support/contact.
May 14, 21:41 UTC
Scheduled - As part of a series of ongoing changes designed to improve our quality of service and scalability, please be advised that we will be performing a system update to our database service in production starting Thursday 14 May 2020, at 2100 UTC. The system update is expected to last approximately two hours. Trading, logins, and other key API features will remain operational, however, please note that the following features will be disabled during this scheduled maintenance period:

- Withdrawal requests
- Trollbox muting
- New account signup & email verification
- Password reset
- Preferences updates
- API Key creation/deletion/enabling/disabling
- Address creation/edition/deletion
- 2FA enabling/disabling
- Address Skip Confirm Email enabling

We will make a further announcement on this page to confirm completion of the system update.

Please feel free to contact Support with any concerns you may have about the scheduled update. You may reach us via our contact form: https://www.bitmex.com/app/support/contact.
May 13, 03:29 UTC
May 13, 2020
[Testnet] Short database maintenance
Resolved - Thank you for your patience. Testnet has now resumed operations.
May 13, 23:10 UTC
Identified - We are currently running a short planned maintenance on our Testnet database. The website is currently in maintenance mode and is expected to remain like so for another couple of minutes.

We apologise for any inconvenience this may be causing. We are looking into the cause of this issue, and will be sharing an update as soon as possible. If you have any further questions, please contact us via https://www.bitmex.com/app/support/contact.
May 13, 22:58 UTC
May 12, 2020

No incidents reported.

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