All Systems Operational
Uptime over the past 90 days. View historical uptime.
BitMEX.com Operational
90 days ago
99.98 % uptime
Today
REST API Operational
90 days ago
99.98 % uptime
Today
WebSocket API Operational
90 days ago
99.99 % uptime
Today
Web Frontend Operational
90 days ago
99.95 % uptime
Today
Mobile App ? Operational
90 days ago
99.98 % uptime
Today
Trading Engine Operational
90 days ago
99.96 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
99.98 % uptime
Today
Identity Verifications ? Operational
90 days ago
100.0 % uptime
Today
Testnet Operational
90 days ago
99.99 % uptime
Today
REST API Operational
90 days ago
99.99 % uptime
Today
WebSocket API Operational
90 days ago
100.0 % uptime
Today
Web Frontend Operational
90 days ago
100.0 % uptime
Today
Trading Engine Operational
90 days ago
100.0 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
100.0 % uptime
Today
Miscellaneous Operational
90 days ago
100.0 % uptime
Today
Blog Operational
90 days ago
100.0 % uptime
Today
E-mails & Notifications delivery Operational
90 days ago
100.0 % uptime
Today
Customer Support ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 2, 2023

No incidents reported today.

Jun 1, 2023
Intermittent Access to BitMEX
Resolved - This issue has been resolved and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.
Please contact Support with any further questions.
Jun 1, 15:31 UTC
Update - We are continuing to monitor for any further issues.
Jun 1, 14:51 UTC
Monitoring - We have implemented a fix for this issue, and our platform is now working as usual.

We will continue to monitor the issue, and we remind our users that all funds have remained safe at all times.

If you experience any further issues, please contact Support.
Jun 1, 14:51 UTC
Identified - We have identified the issue that is causing slow response and gateway errors for some users.

We are already working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience.
If you have any additional questions, please contact Support.
Jun 1, 14:45 UTC
Investigating - Please note that we have some users reporting issues accessing BitMEX. The reports indicate a slow response rate, particularly when accessing the BitMEX website.

We are currently investigating the issue and will continue to provide our users with updates here.

We would like to remind our users that all trading operates normally and funds are safe.

If you have any additional questions, please contact Support.
Jun 1, 14:12 UTC
Websocket connection issues
Resolved - We have identified an issue that was affecting Websocket connections from 02:15 to 02:22 UTC. This issue has been resolved and all our systems are working as usual. We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times. Please contact Support with any further questions.
Jun 1, 02:31 UTC
May 31, 2023
Incident Update: Cloudfare Performance Issues in APAC
Resolved - We continued to monitor the network performance issues from Cloudflare but could not identify any further occurrences.
We are now closing this incident, reminding all users to contact Support if they have additional questions.
May 31, 10:01 UTC
Identified - Please note that at 07:32PM UTC on 31 May 2023, Cloudfare shared an update that they are currently investigating issues with network performance in the APAC region. They are working to analyse and mitigate this problem, with more updates to follow.

We would like to remind our users that all funds are safe. We are currently monitoring the situation and deploying any further fixes if need be. We will continue to provide our users with updates.

If you have any additional questions or are being impacted by this, please contact Support or your relevant Relationship Manager who will be able to assist.
May 31, 07:43 UTC
Status Update: Intermittent Access to BitMEX
Resolved - We continued to monitor the issues for 3h but could not identify any further occurrences.
We are now closing this incident, reminding all users to contact support if they have any additional questions.
May 31, 09:58 UTC
Investigating - Please note that at 1.42PM HKT on 31 May 2023, we identified that some of our users were experiencing intermittent issues accessing BitMEX.

We would like to remind our users that all funds are safe. We are currently monitoring and investigating the situation and deploying any further fixes if need be.

We will continue to provide our users with updates.

If you have any additional questions, please contact Support.
May 31, 06:38 UTC
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Access to BitMEX
Resolved - This incident has been resolved.
May 24, 15:26 UTC
Update - We are continuing to monitor for any further issues.
May 24, 11:27 UTC
Monitoring - At 6.40PM HKT on 24 May 2023, we identified that some of our users were experiencing intermittent issues accessing BitMEX Testnet and Production.

At 7.05PM HKT on 24 May 2023, the issues have been resolved and connectivity has been restored.

We would like to remind our users that all funds are safe.

We are currently monitoring the situation and deploying any further fixes if need be.

We will continue to provide our users with updates.
May 24, 10:40 UTC
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023
Order matching issue
Resolved - This incident has been resolved, and all our systems are working as usual.

We apologise for any inconvenience caused and remind our users that all funds have always remained safe.
Please contact Support with any further questions.
May 19, 07:00 UTC
Monitoring - We have implemented a fix for this issue and our trading APIs are now working as usual. We will continue to monitor the issue and we remind our users that all funds have remained safe at all times. If you experience any further issues, please contact Support
May 19, 05:05 UTC
Identified - We have identified the issue and are working on a fix. Order matching has resumed for most traders however some users may experience an increased number of rate limit errors. As a consequence, order matching may still be impacted and orders submitted may get rejected.

We will continue to monitor the issue, and we remind our users that all funds have remained safe at all times.
If you experience any further issues, please contact Support.
May 19, 04:45 UTC
Update - We are continuing to investigate this issue.
May 19, 04:29 UTC
Investigating - We are investigating an issue with our order matching. Some clients have reported delayed or incomplete order matching.

We are investigating the issue.

We remind our users that all funds are safe and we will update any progress on the issue here.

If you have further questions please contact Support.
May 19, 04:29 UTC
Processing of withdrawals delayed
Resolved - This incident has been resolved, and all our systems are working as usual.

Pending withdrawals have been processed, however, selected withdrawal confirmation requests may have expired, and you need to re-initiate the withdrawal via www.bitmex.com/wallet.

We apologise for any inconvenience caused and remind our users that all funds have always remained safe.
Please contact Support with any further questions.
May 19, 02:54 UTC
Identified - We are experiencing delays with the processing of withdrawals across all networks due to issues with the transaction infrastructure.

All funds are safe, and the issue has been identified. A fix is being implemented.

For more information, please contact support@bitmex.com
May 19, 01:31 UTC
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