All Systems Operational
BitMEX.com Operational
90 days ago
99.71 % uptime
Today
REST API Operational
90 days ago
99.67 % uptime
Today
WebSocket API Operational
90 days ago
99.67 % uptime
Today
Web Frontend Operational
90 days ago
99.67 % uptime
Today
Trading Engine Operational
90 days ago
99.59 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
99.67 % uptime
Today
Identity Verifications Operational
90 days ago
100.0 % uptime
Today
Testnet Operational
90 days ago
99.67 % uptime
Today
REST API Operational
90 days ago
99.67 % uptime
Today
WebSocket API Operational
90 days ago
99.67 % uptime
Today
Web Frontend Operational
90 days ago
99.67 % uptime
Today
Trading Engine Operational
90 days ago
99.67 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
99.67 % uptime
Today
Miscellaneous Operational
90 days ago
100.0 % uptime
Today
Blog Operational
90 days ago
100.0 % uptime
Today
E-mails & Notifications delivery Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Resolved - ISSUE RESOLVED - TRADING RESUMED AT 16:40 UTC
Trading on the BitMEX platform resumed at 16:40 UTC. We will process an exceptional additional set of Bitcoin withdrawals at 00:00 UTC. We remind our users that all funds have remained safe at all times and that our Support team will be reaching out individually to users who we can determine have been actively impacted by this situation once the issue has been rectified.

Apologies for any inconvenience caused. If you have any further questions, please contact Support.

Sep 21, 16:58 UTC
Monitoring - ISSUE RESOLVED - TRADING RESUMED AT 16:40 UTC

Trading on the BitMEX platform resumed at 16:40 UTC. We will process an exceptional additional set of Bitcoin withdrawals at 19:00. We remind our users that all funds have remained safe at all times and that our Support team will be reaching out individually to users who we can determine have been actively impacted by this situation once the issue has been rectified.

Apologies for any inconvenience caused. If you have any further questions, please contact Support.

Sep 21, 16:45 UTC
Update - We are continuing to work on a fix for this issue.
Sep 21, 16:44 UTC
Identified - UPDATE: Maintenance Mode Ending at 16:25 UTC

We have identified the root cause of the issue that caused connectivity problems in our systems, and we have implemented a fix. Our platform will go back online at approximately 16:25 UTC, initially via cancel-only mode. Trading will resume at approximately 16:30 UTC.

We remind our users that all funds have remained safe at all times and that our Support team will be reaching out individually to users who we can determine have been actively impacted by this situation once the issue has been rectified. Until continuous trading resumes, there will still be no Mark Price updates and hence no liquidations.

If you have any further questions, please contact Support.

Sep 21, 16:20 UTC
Update - UPDATE - [Maintenance Mode] Investigating Computing Platform Issue
We continue to investigate the root cause of the issues that have been causing connectivity problems in our systems, including intermittent access on API, Web and Mobile - as well as delays in Mark Price updates and processing withdrawals and deposits.
To facilitate the investigation and fix, at 13:05 UTC we put the platform into maintenance mode and we will be sharing updates as the investigation proceeds and we implement a solution. Once the solution has been implemented the exchange will reopen in cancel-only mode. From the halt of trading until continuous trading resumes, there will be no Mark Price updates and hence no liquidations.
We remind our users that all funds remain safe and that our Support team will be reaching out individually to users who we can determine have been actively impacted by this situation once the issue has been rectified. If you have any further questions, please contact https://www.bitmex.com/app/support/contact (https://www.bitmex.com/app/support/contact).

Sep 21, 14:56 UTC
Update - UPDATE - Computing platform issue - Maintenance Mode
We are still investigating an issue on our computing platform that is causing connectivity problems in our systems including intermittent access on API, web and mobile as well as delays in Mark Price updates and in processing withdrawals and deposits. Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe.
To facilitate the investigation and fix, we have put the platform into maintenance mode at 13:05 UTC and we will be sharing updates as the investigation proceeds and we implement a solution. Once the solution has been implemented the exchange will reopen in cancel only mode. From the halt of trading until continuous trading resumes, there will be no Mark Price updates and hence no liquidations.
If you have any further questions, please contact Support (https://www.bitmex.com/app/support/contact).

Sep 21, 13:14 UTC
Update - UPDATE - Computing platform issue - Maintenance Mode
We are still investigating an issue on our computing platform that is causing connectivity problems in our systems including intermittent access on API, web and mobile as well as delays in Mark Price updates and in processing withdrawals and deposits. Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe.
To facilitate the investigation and fix, we will be putting the platform into maintenance mode at 13:05 UTC and we will be sharing updates as the investigation proceeds and we implement a solution. Once the solution has been implemented the exchange will reopen in cancel only mode. From the halt of trading until continuous trading resumes, there will be no Mark Price updates and hence no liquidations.
If you have any further questions, please contact Support (https://www.bitmex.com/app/support/contact).

Sep 21, 13:06 UTC
Update - UPDATE - Computing platform issue
We are still investigating an issue on our computing platform that is causing connectivity problems in our systems including intermittent access on API, web and mobile as well as delays in Mark Price updates. Some customers may also experience suboptimal trading experience.
Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe. We will be sharing updates as the investigation proceeds and we implement a fix.
If you have any further questions, please contact Support (https://www.bitmex.com/app/support/contact).

Sep 21, 10:37 UTC
Investigating - We are currently investigating an issue on our computing platform that is causing connectivity problems in our systems including delays in Mark Price updates. Some customers may also experience suboptimal trading experience. Our Engineering team is working on identifying the root cause, while we remind our users that all funds remain safe. We will be sharing updates as the investigation proceeds and we implement a fix.
Sep 21, 09:53 UTC
Sep 20, 2022

No incidents reported.

Sep 19, 2022
Resolved - We've successfully implemented a fix that affected withdrawals on BitMEX. Withdrawals on the platform are now being processed normally. We apologise for any inconvenience this issue may have caused. If you have any further questions, please contact Support.
Sep 19, 01:58 UTC
Monitoring - We're aware of an issue affecting withdrawals on the BitMEX platform, and we've implemented a fix. A further update will be provided ASAP. All funds are safe, and we apologise for any convenience caused.
Sep 19, 01:24 UTC
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022
Resolved - The BitMEX Blog loading issue has been successfully resolved. We apologise for any inconvenience caused, and if you have any further questions, please get in touch with Support.
Sep 13, 10:32 UTC
Monitoring - Our hosting provider has implemented a fix to resolve an issue that is affecting the loading speed of our blog page. We're monitoring this and will update this page as necessary. We apologise for any inconvenience caused. If you have any further questions, please contact Support.
Sep 13, 10:16 UTC
Identified - We are aware of an issue with a third party provider that is preventing our blog site from loading normally in some cases. We are following up with them on the timing for a fix and will update here as necessary. We apologise for any inconvenience, and please contact Support for further assistance.
Sep 13, 08:52 UTC
Sep 12, 2022

No incidents reported.