All Systems Operational

About This Site

Please note that we perform regular system maintenance every Tuesday and Thursday from 03:00 UTC – 06:00 UTC on both days. During this time, users may experience minor connectivity interruptions and increased latency, but trading will remain open. If you have any questions, please contact our Support Team.

BitMEX.com Operational
90 days ago
99.99 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
WebSocket API Operational
90 days ago
100.0 % uptime
Today
Web Frontend Operational
90 days ago
100.0 % uptime
Today
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Trading Engine Operational
90 days ago
100.0 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
99.99 % uptime
Today
Identity Verifications ? Operational
90 days ago
100.0 % uptime
Today
Testnet Operational
90 days ago
99.96 % uptime
Today
REST API Operational
90 days ago
99.96 % uptime
Today
WebSocket API Operational
90 days ago
99.96 % uptime
Today
Web Frontend Operational
90 days ago
99.96 % uptime
Today
Trading Engine Operational
90 days ago
99.96 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
99.98 % uptime
Today
Miscellaneous Operational
90 days ago
99.92 % uptime
Today
Blog Operational
90 days ago
100.0 % uptime
Today
E-mails & Notifications delivery Operational
90 days ago
100.0 % uptime
Today
Customer Support ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare (Dublin, Ireland) Operational
90 days ago
99.68 % uptime
Today
bitmex.hk Operational
90 days ago
100.0 % uptime
Today
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 23, 2024

No incidents reported today.

Feb 22, 2024
Resolved - Trading has been resumed following maintenance
Feb 22, 02:40 UTC
Monitoring - Maintenance complete - testnet is restored in cancel-only mode. Trading will be resumed at 02:40 UTC
Feb 22, 02:24 UTC
Identified - Maintenance has started
Feb 22, 02:00 UTC
Investigating - The BitMEX team will be performing system maintenance on Testnet starting at 02:00 UTC.

https://blog.bitmex.com/site_announcement/scheduled-system-maintenance-on-22-feb-testnet-29-feb-prod/

This will result in the platform being unavailable with trading suspended from 02:00 UTC to 06:00 UTC. During these times, testnet will be unavailable.

Please note that maintenance may be completed and trading may resume before the end of the window – please follow for any site announcements which will be made no less than 15 minutes before trading resumes.

Feb 22, 00:59 UTC
Feb 21, 2024
Resolved - This incident has been resolved.
Feb 21, 12:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 08:35 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 21, 08:13 UTC
Investigating - We have identified an issue that is affecting testnet web and api. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Feb 21, 08:10 UTC
Resolved - This incident has been resolved.
Feb 21, 06:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 06:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 21, 06:00 UTC
Investigating - We have identified an issue that is affecting testnet web and api. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Feb 21, 05:57 UTC
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Resolved - This incident has been resolved.
Feb 15, 09:07 UTC
Monitoring - We identified an issue that was preventing websocket updates from coming through. We have implemented a fix for this issue and websocket is now working as usual. We will continue to monitor the issue and we remind our users that all funds have remained safe at all times. If you experience any further issues, please contact Support. If you have any additional questions, please contact Support.
Feb 15, 07:55 UTC
Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024
Resolved - This incident has been resolved and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.

Feb 9, 12:26 UTC
Monitoring - We have identified an issue that was affecting all withdrawal confirmation emails from being sent out to users.
As a consequence, users requesting withdrawals were unable to confirm the withdrawal and have it processed.

The issue persisted from 09:00 - 10:15 UTC and has been fixed now.

If you attempted to process a withdrawal during this time, you should re-request the withdrawal and confirm the email.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

Feb 9, 10:14 UTC