All Systems Operational
Uptime over the past 90 days. View historical uptime.
BitMEX.com Operational
90 days ago
99.96 % uptime
Today
REST API Operational
90 days ago
99.99 % uptime
Today
WebSocket API Operational
90 days ago
99.97 % uptime
Today
Web Frontend Operational
90 days ago
100.0 % uptime
Today
Mobile App
Operational
90 days ago
100.0 % uptime
Today
Trading Engine Operational
90 days ago
99.98 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
99.82 % uptime
Today
Identity Verifications
Operational
90 days ago
99.99 % uptime
Today
Testnet Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
WebSocket API Operational
90 days ago
100.0 % uptime
Today
Web Frontend Operational
90 days ago
100.0 % uptime
Today
Trading Engine Operational
90 days ago
100.0 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
100.0 % uptime
Today
Miscellaneous Operational
90 days ago
99.99 % uptime
Today
Blog Operational
90 days ago
100.0 % uptime
Today
E-mails & Notifications delivery Operational
90 days ago
99.99 % uptime
Today
Customer Support
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Investigating “Exchange Suspended” error
Resolved - This incident has been resolved and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.
Sep 21, 13:23 UTC
Monitoring - We have implemented a fix for this issue and all trading is working as usual.

Cancel-only mode was deactivated at 10:43 UTC.

We will continue to monitor the issue and we remind our users that all funds have remained safe at all times.
If you experience any further issues, please contact Support: https://www.bitmex.com/contact
Sep 21, 10:44 UTC
Identified - We have identified an issue that is preventing users from trading. An error message “Exchange suspended” is displayed.

Cancel-only mode is activated.

We are working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact
Sep 21, 10:30 UTC
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023
Email service performance degraded
Resolved - This incident has been resolved and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.
Sep 16, 04:04 UTC
Monitoring - We have implemented a fix for this issue and the email services as well as all other components are now working as usual.

If you had requested a withdrawal or password reset during the incident period, please request the action again.

We will continue to monitor the issue and we remind our users that all funds have remained safe at all times.
If you experience any further issues, please contact Support: https://www.bitmex.com/contact
Sep 16, 03:01 UTC
Investigating - We have identified an issue that is preventing emails such as password reset or withdrawal confirmations from being sent out. As a consequence users may not be able to perform the desired operation as expected.

In addition selected UI services such as The Tie News Feed are unavailable too.

We are working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact
Sep 16, 02:44 UTC
Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

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