All Systems Operational
Uptime over the past 90 days. View historical uptime.
BitMEX.com Operational
90 days ago
99.96 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
WebSocket API Operational
90 days ago
100.0 % uptime
Today
Web Frontend Operational
90 days ago
99.97 % uptime
Today
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Trading Engine Operational
90 days ago
99.97 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
99.97 % uptime
Today
Identity Verifications ? Operational
90 days ago
99.84 % uptime
Today
Testnet Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
WebSocket API Operational
90 days ago
100.0 % uptime
Today
Web Frontend Operational
90 days ago
100.0 % uptime
Today
Trading Engine Operational
90 days ago
100.0 % uptime
Today
Deposits / Withdrawals Operational
90 days ago
100.0 % uptime
Today
Miscellaneous Operational
90 days ago
99.98 % uptime
Today
Blog Operational
90 days ago
100.0 % uptime
Today
E-mails & Notifications delivery Operational
90 days ago
99.96 % uptime
Today
Customer Support ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 24, 2023
Reconnecting to BitMEX - website is experiencing load issues
Resolved - We deployed a fix at 15:00 UTC and kept monitoring the site's performance.
The issue did not re-occur and hence is deemed resolved.

We remind our users that all funds have remained safe at all times.

If you have any additional questions, please contact Support.
Mar 24, 02:44 UTC
Monitoring - Users may experience a sporadic issue when accessing the bitmex.com trading application on web. An error message "Reconnecting to BitMEX" will be shown and the website will reconnect after a few seconds.

Trading is operating normal. All funds remain safe at all times and deposits and withdrawals operate normal, too.

We will continue to monitor this issue.

If you have any additional questions, please contact Support.
Mar 23, 09:04 UTC
Mar 23, 2023
Engine suspended - all trading halted (cancel only mode)
Resolved - This incident has been resolved. Since 13:20 UTC trading has resumed and our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.
Mar 23, 15:11 UTC
Monitoring - Today, from 12:55 UTC to 13:20 UTC, our trading engine was suspended. Orders were executed in cancel only mode.
Since 13:20 UTC trading resumed and is operating BAU.

We will continue to monitor the issue and we remind our users that all funds have remained safe at all times.

If you have any additional questions, please contact Support.
Mar 23, 13:27 UTC
Identified - We have identified an issue that is has suspended all trading on the exchange. Cancel only mode is active.
We are working on implementing a fix and we aim to be back trading at 13:20UTC.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Mar 23, 13:12 UTC
Investigating - We have identified an issue that is suspending all trading on the exchange. Cancel only mode is active. We are working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Mar 23, 13:12 UTC
10 sec delay in data publishing on Web
Resolved - We kept monitoring the issue and it did not re-occur in the last 12h.

We remind our users that all funds have remained safe at all times.

If you have any additional questions, please contact Support.
Mar 23, 01:23 UTC
Monitoring - Today, at 12:30 UTC, we experienced a 10 second delay in publishing private and public data on our web & mobile interfaces.

Data publication is now back to normal.

We will continue to monitor the issue and we remind our users that all funds have remained safe at all times.

If you have any additional questions, please contact Support.
Mar 22, 13:01 UTC
Mar 22, 2023
Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023
Engine Suspension - All trading halted / Cancel Only mode
Resolved - This incident has been resolved. Since 14:18 UTC trading has resumed and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.
Please contact Support with any further questions.
Mar 13, 15:14 UTC
Monitoring - Today, from 13:58 UTC to 14:18 UTC, our trading engine was suspended. Orders were executed in cancel only mode.
Since 14:18 UTC trading resumed and is operating BAU.

We will continue to monitor the issue and we remind our users that all funds have remained safe at all times.

If you have any additional questions, please contact Support.
Mar 13, 14:26 UTC
Identified - We have identified an issue that is has suspended all trading on the exchange. Cancel only mode is active.
We are working on implementing a fix and we aim to be back trading at 14:18 UTC.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Mar 13, 14:16 UTC
Investigating - We have identified an issue that is suspending all trading on the exchange. Cancel only mode is active. We are working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Mar 13, 14:12 UTC
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023
Withdrawals impacted for all networks - Deposits and trading are not impacted
Resolved - This incident has been resolved.
Mar 10, 08:25 UTC
Monitoring - This incident has been resolved and all our systems are working as usual. We will keep monitoring the systems performance.

All withdrawals requested and pending are now being executed according to our BAU withdrawal process.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.
Please contact Support with any further questions.
Mar 10, 08:22 UTC
Update - We are continuing to investigate this issue.
Mar 10, 08:07 UTC
Investigating - We have identified an issue that is affecting withdrawals for our users on all networks. Deposits and trading are not impacted.
Withdrawals may be requested but cannot be broadcasted

We are working on implementing a fix and will publish updates as necessary. If you have any additional questions, please contact support@bitmex.com

We remind our customers that all funds are safe and we apologise for any inconvenience.
Mar 10, 08:07 UTC
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