The order processing issue which affected some users between 15:25 UTC and 15:55 UTC has been resolved. We identified the root cause as a hardware issue on our underlying cloud provider. We apologise for any inconvenience this may have caused.
If you have any further questions, please contact Support.
Posted Aug 26, 2021 - 16:59 UTC
We’re aware of an issue with periodic delays in processing orders and are investigating urgently. A further update will be provided here ASAP. We apologise for any inconvenience.
Posted Aug 26, 2021 - 16:07 UTC
This incident affected: BitMEX.com (Trading Engine).