Resolved
The incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Please note we are currently investigating connectivity issues, and as a result come users might be experienced slow rate updates and connectivity issues.
We are working on implementing a fix and will publish updates as necessary.
We remind our customers that all funds are safe, and we apologise for any inconvenience.
If you have any additional questions, please contact Support.