We have identified an issue for our mobile app users (iOS & Android) causing the app to not load correctly and not proceeding to the login screen. This happens only to mobile app users affected by manual API key deactivation.
Work around: If you experience this issue, please delete the app from your mobile. Then re-install the app and re-login.
We are implementing a permanent fix and we remind our users that all funds are safe.
Please contact Support with additional questions.
No components marked as affected
Resolved
We have identified an issue for our mobile app users (iOS & Android) causing the app to not load correctly and not proceeding to the login screen. This happens only to mobile app users affected by manual API key deactivation.
Work around: If you experience this issue, please delete the app from your mobile. Then re-install the app and re-login.
We are implementing a permanent fix and we remind our users that all funds are safe.
Please contact Support with additional questions.
