Partial outage. Ethereum and ERC20 assets, withdrawals delayed since 16:00 UTC

Incident Report for BitMEX

Resolved

This incident has been resolved and all our systems are working as usual. We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times. Please contact Support https://www.bitmex.com/contact with any further questions.

Posted Mar 15, 2024 - 21:48 UTC

Investigating

We have identified an issue that has been delaying withdrawals from BitMEX on the Ethereum network since 16:00 UTC.
We remind our customers that all funds are safe and withdrawals will be processed once this issue is resolved. We are working on implementing a fix and will provide any updates here.
If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

Posted Mar 15, 2024 - 21:29 UTC

This incident affected: BitMEX.com (Deposits / Withdrawals).

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