Issue Affecting Web Users' BitMEX Wallet Access

Incident Report for BitMEX

Resolved

This incident has been resolved. All funds are safe. If you have any questions, please contact Support.
Posted Jan 03, 2023 - 06:25 UTC

Monitoring

We have implemented a fix, and will continue to monitor the Wallet page. All funds remain safe. Apologies for the inconvenience caused and please contact Support if you have any questions.
Posted Jan 03, 2023 - 03:55 UTC

Investigating

We are currently investigating an issue that's affecting certain web users' access to the BitMEX Wallet page. All funds remain safe. Apologies for the inconvenience caused and please contact Support if you have any questions.
Posted Jan 03, 2023 - 02:25 UTC
This incident affected: BitMEX.com (Web Frontend).
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