Between 05:40 and 07:11 UTC today, a subset of the requests to the BitMEX REST API experienced slow API responses and eventual API timeouts due to resource contention at the API layer. Upon detection via our internal alerting mechanisms we identified the cause and mitigated the immediate impact within a few minutes. There is currently no ongoing issue and there was no impact to the trading engine or user data during this time.

Fixes for the underlying root cause of the issue have been identified and are being worked on as a priority. We will follow up with another announcement once these are live. We have also increased the sensitivity of our system monitoring to detect and resolve potential similar issues much sooner. We apologise for any inconvenience this may have caused.