This incident has been resolved. All funds remained safe. Apologies for any inconvenience caused, and if you have any questions, please contact Support.
Posted Dec 25, 2022 - 11:55 UTC
Update
We are continuing to monitor the fix we have implemented. All funds are safe. If you have any questions in the meantime, please contact Support.
Posted Dec 25, 2022 - 07:19 UTC
Update
We are continuing to monitor the fix we have implemented. All funds remain safe. If you have any questions in the meantime, please contact Support.
Posted Dec 25, 2022 - 04:13 UTC
Monitoring
We’ve implemented a fix to this issue, and we’re continuing to keep a close eye on it. All funds are safe. Apologies for any inconvenience caused. If you have any questions in the meantime, please contact Support.
Posted Dec 25, 2022 - 02:52 UTC
Identified
We’ve identified the cause of this issue, and are currently implementing a fix. All funds remain safe. If you have any questions, please contact Support.
Posted Dec 25, 2022 - 02:33 UTC
Investigating
Web users are currently unable to access BitMEX Spot. We’re investigating the cause of this issue, and will implement a fix as soon as possible. All funds are safe and we apologise for any inconvenience caused. If you have any questions, please get in touch with Support.
Posted Dec 25, 2022 - 01:11 UTC
This incident affected: BitMEX.com (Web Frontend).