Resolved
This incident has been resolved. We apologies for any inconvenience caused and appreciate your understanding.
Monitoring
A fix has been implemented and we are now monitoring the situation.
Investigating
A recent update is blocking the validation of both deposits and withdrawals. Transactions are visible and funds are safe, but not being reflected on customer accounts. We continue to work on fixing this issue and again remind users that all funds are safe.
Investigating
We are continuing to investigate the issue and remind all users that their funds are safe.
Investigating
Please be aware that we are experiencing issues with withdrawals and deposits. Rest assured, all funds are safe. We are working to resolve this issue and appreciate your patience.
