Websocket Delays
Incident Report for BitMEX
Resolved
This incident has been resolved.
Posted Sep 10, 2024 - 08:50 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 10, 2024 - 06:55 UTC
Investigating
We have identified an issue that is causing delays on the websocket for a subset of clients. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Posted Sep 10, 2024 - 06:45 UTC
This incident affected: BitMEX.com (WebSocket API).