This incident has been resolved and all our systems are working as usual. We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times. Please contact Support with any further questions.
Posted Jul 05, 2023 - 20:24 UTC
Monitoring
We have implemented a fix for this issue and trading is now working as usual. We will continue to monitor the issue and we remind our users that all funds have remained safe at all times. If you experience any further issues, please contact Support
Posted Jul 05, 2023 - 16:10 UTC
Identified
We have identified what caused the suspension of the exchange at 1505 UTC and trading has resumed. We are implementing a fix and we remind our users that all funds are safe. Please, contact Support with additional questions. We will publish updates as needed.
Posted Jul 05, 2023 - 15:42 UTC
Investigating
We have identified an issue that caused the exchange to suspend at 1505 UTC. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Posted Jul 05, 2023 - 15:36 UTC
This incident affected: BitMEX.com (REST API, WebSocket API, Web Frontend, Mobile App, Trading Engine).