[Production] Database system update
Scheduled Maintenance Report for BitMEX
Completed
The scheduled system update has successfully concluded. The BitMEX platform is now back to full functionality, and no trading activity was affected during this period. We thank you for your patience.
Posted May 14, 2020 - 23:02 UTC
In progress
The scheduled maintenance has now started. We will keep you updated as soon as the website has resumed full operations.

Please feel free to contact Support with any concerns you may have about the scheduled update. You may reach us via our contact form: https://www.bitmex.com/app/support/contact.
Posted May 14, 2020 - 21:41 UTC
Scheduled
As part of a series of ongoing changes designed to improve our quality of service and scalability, please be advised that we will be performing a system update to our database service in production starting Thursday 14 May 2020, at 2100 UTC. The system update is expected to last approximately two hours. Trading, logins, and other key API features will remain operational, however, please note that the following features will be disabled during this scheduled maintenance period:

- Withdrawal requests
- Trollbox muting
- New account signup & email verification
- Password reset
- Preferences updates
- API Key creation/deletion/enabling/disabling
- Address creation/edition/deletion
- 2FA enabling/disabling
- Address Skip Confirm Email enabling

We will make a further announcement on this page to confirm completion of the system update.

Please feel free to contact Support with any concerns you may have about the scheduled update. You may reach us via our contact form: https://www.bitmex.com/app/support/contact.
Posted May 13, 2020 - 03:29 UTC
This scheduled maintenance affected: BitMEX.com (REST API, Web Frontend, Deposits / Withdrawals).