Complete
The scheduled system update has successfully concluded. The BitMEX platform is now back to full functionality, and no trading activity was affected during this period. We thank you for your patience.
In progress
The scheduled maintenance has now started. We will keep you updated as soon as the website has resumed full operations.
Please feel free to contact Support with any concerns you may have about the scheduled update. You may reach us via our contact form: https://www.bitmex.com/app/support/contact.
Scheduled
Maintenance will begin as scheduled in 60 minutes.
Scheduled
As part of a series of ongoing changes designed to improve our quality of service and scalability, please be advised that we will be performing a system update to our database service in production starting Thursday 14 May 2020, at 2100 UTC. The system update is expected to last approximately two hours. Trading, logins, and other key API features will remain operational, however, please note that the following features will be disabled during this scheduled maintenance period:
Withdrawal requests
Trollbox muting
New account signup & email verification
Password reset
Preferences updates
API Key creation/deletion/enabling/disabling
Address creation/edition/deletion
2FA enabling/disabling
Address Skip Confirm Email enabling
We will make a further announcement on this page to confirm completion of the system update.
Please feel free to contact Support with any concerns you may have about the scheduled update. You may reach us via our contact form: https://www.bitmex.com/app/support/contact.
