Update to Funds Systems

Incident Report for BitMEX

Resolved

This incident has been resolved.
Posted Oct 02, 2025 - 08:14 UTC

Identified

We are applying the update now.
Posted Oct 02, 2025 - 07:06 UTC

Investigating

We are updating our funds system which will impact all deposits and withdrawals for up to an hour. This is a standard upgrade and we remind our customers that all funds are safe and we apologise for any inconvenience.

Any deposits made during this time may not show as credited to your account until this upgrade is completed.

If you have any additional questions, please contact Support.
Posted Oct 02, 2025 - 07:01 UTC
This incident affected: BitMEX.com (Deposits / Withdrawals).
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