Unable to confirm a withdrawal on iOS devices

Incident Report for BitMEX

Resolved

The issue has been fixed in production.

Posted Jan 22, 2024 - 03:51 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jan 22, 2024 - 03:50 UTC

Identified

Currently users are unable to confirm a withdrawal on iOS devices, We have identified the issue and are working on a fix now to be released in the next few hours.

A workaround is to use a different device, such as a PC, or to select the "View Desktop site" option in your browser settings

Posted Jan 22, 2024 - 01:17 UTC

This incident affected: BitMEX.com (Web Frontend, Mobile App).

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