REST API only: Requests for endpoint /position are not updating.

Resolved·Degraded performance

This incident has been resolved and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.

Tue, Jun 4, 2024, 05:38 PM

(2 years ago)

Affected components

Jun 4, 2024, 05:23 PM

05:26 PM

Updates

Resolved

This incident has been resolved and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.

Tue, Jun 4, 2024, 05:38 PM

Monitoring

We have implemented a fix for this issue and the REST API is now working as usual.

We will continue to monitor the issue and we remind our users that all funds have remained safe at all times.

If you experience any further issues, please contact Support: https://www.bitmex.com/contact

Tue, Jun 4, 2024, 05:26 PM(12 minutes earlier)

Investigating

We are investigating an issue that is preventing updates for /position via our REST API.

We are working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience.If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

Tue, Jun 4, 2024, 05:23 PM