BitMEX Spot on Web is Down

Resolved·Partial outage

This incident has been resolved. All funds remained safe. Apologies for any inconvenience caused, and if you have any questions, please contact Support.

Sun, Dec 25, 2022, 11:55 AM

(3 years ago)

Affected components

Dec 25, 2022, 01:11 AM

02:33 AM

Updates

Resolved

This incident has been resolved. All funds remained safe. Apologies for any inconvenience caused, and if you have any questions, please contact Support.

Sun, Dec 25, 2022, 11:55 AM

Monitoring

We are continuing to monitor the fix we have implemented. All funds are safe. If you have any questions in the meantime, please contact Support.

Sun, Dec 25, 2022, 07:19 AM(4 hours earlier)

Monitoring

We are continuing to monitor the fix we have implemented. All funds remain safe. If you have any questions in the meantime, please contact Support.

Sun, Dec 25, 2022, 04:13 AM(3 hours earlier)

Monitoring

We’ve implemented a fix to this issue, and we’re continuing to keep a close eye on it. All funds are safe. Apologies for any inconvenience caused. If you have any questions in the meantime, please contact Support.

Sun, Dec 25, 2022, 02:52 AM(1 hour earlier)

Identified

We’ve identified the cause of this issue, and are currently implementing a fix. All funds remain safe. If you have any questions, please contact Support.

Sun, Dec 25, 2022, 02:33 AM(19 minutes earlier)

Investigating

Web users are currently unable to access BitMEX Spot. We’re investigating the cause of this issue, and will implement a fix as soon as possible. All funds are safe and we apologise for any inconvenience caused. If you have any questions, please get in touch with Support.

Sun, Dec 25, 2022, 01:11 AM(1 hour earlier)