Scheduled System Maintenance, Including Platform Downtime Starting 14 June, 02:00 UTC

Resolved·Under maintenance·Jun 14, 1:54 AM - 8:42 AM

This incident has been resolved.

Sat, Jun 14, 2025, 08:42 AM

(10 months ago)

Affected components

REST API

WebSocket API

Web Frontend

Mobile App

Trading Engine

Options

Deposits / Withdrawals

Identity Verifications

Updates

Resolved

This incident has been resolved.

Sat, Jun 14, 2025, 08:42 AM

Monitoring

We are continuing to monitor for any further issues.

Sat, Jun 14, 2025, 07:08 AM(1 hour earlier)

Monitoring

Our scheduled system maintenance has been successfully completed and we have resumed trading.

Trading resumed at 04:50 UTC.

Deposits made during the maintenance window have been processed and credited.

We would like to remind our users that all funds are safe. Should you have any further inquiries, please contact our support team.

Sat, Jun 14, 2025, 04:52 AM(2 hours earlier)

Monitoring

Our scheduled system maintenance has been successfully completed.

Services will resume at 04:20 UTC in cancel-only mode until 04:50 UTC, at which point regular trading operations will resume.

Deposits made during the maintenance window will be processed and credited once the system is brought back.

We would like to remind our users that all funds are safe. Should you have any further inquiries, please contact our support team.

Sat, Jun 14, 2025, 04:15 AM(36 minutes earlier)

Monitoring

We have started the scheduled system maintenance at 02:00 UTC today. It will last until approximately 06:00 UTC today.

During this time, trading is halted and the BitMEX website, mobile apps, all trading APIs, and the WebSocket will be unavailable.

Maintenance may be completed, and trading may resume before the end of the window - please follow for any announcements here.

Please note that when the scheduled maintenance has been completed, the exchange will be brought back up in cancel-only mode.

All funds are safe during the maintenance window, and deposits made during the maintenance window will be processed and credited once the system is brought back.

Sat, Jun 14, 2025, 02:00 AM(2 hours earlier)

Monitoring

Please note that we will have scheduled system maintenance from 02:00 UTC until approximately 06:00 UTC today. During these times, the BitMEX website, mobile apps, all trading APIs, and the WebSocket will be unavailable.

Please note that when the scheduled maintenance is completed, the system will be brought back up in cancel-only mode. Maintenance may be completed, and trading may resume before the end of the window - please follow for any announcements that will be made no less than 15 minutes before trading resumes.

All funds are safe during the maintenance, and deposits made during the maintenance window will be processed and credited once the system is brought back.

If you have any questions, please contact Support.

Sat, Jun 14, 2025, 01:54 AM